Frequently asked questions
Is Sigma Bites suitable for all dog breeds?
Yes! Sigma Bites is crafted to suit the dietary needs of all adult dog breeds. However, for puppies or dogs with special medical conditions, we always recommend consulting your vet before making dietary changes.
Why is Sigma Bites packed in a paper box and not plastic?
Because your dog’s health starts with what touches their food.
Plastic packaging may release microplastics and harmful chemicals over time, especially when exposed to heat or moisture. These contaminants can reduce the food’s shelf life by up to 30% and may impact your dog’s gut and immunity.
That’s why Sigma Bites comes in a food-grade paper box to lock in freshness, avoid toxins, and support both your pet's health and the planet.
Is paper packaging strong enough to protect the food?
Absolutely.
Our packaging is made from multi-layered, food-safe, moisture-resistant paper, designed specifically to preserve nutrition and prevent contamination. It’s sturdy, sealed, and tested to withstand shipping and storage without harming your dog or the environment.
What’s the protein content in Sigma Bites?
Each 2.75 kg box contains minimum 20% protein, perfectly balanced for healthy muscle growth, coat health, and energy levels. Whether your dog is playful, active, or just a couch buddy, Sigma Bites gives them clean, high-protein fuel for every kind of day.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.